How it Works

NO-OBLIGATION CONSULTATION

One of our experienced design consultants will be happy to meet with you to give you the best advice on design and the right type of material for your individual needs. All our designers have a comprehensive range of full size samples so you can actually feel the quality of a Neville Johnson staircase and be confident that you are making the right choice for the feature that is the heart of your home.

PROJECT MANAGEMENT

From the point of order you will be assigned a project manager to look after your individual requirements. Whatever the size of your staircase project, you will be consulted and advised throughout every stage of the process by our skilled experts. We pride ourselves on commitment to quality and service, from the first sketch to the final polish it is our aim to deliver 100% customer satisfaction.

DETAILED SURVEY

Having agreed your staircase plans with your designer, one of our surveyors will visit your home to perform a detailed survey of the area and check the finite details to ensure everything fits perfectly.

LATEST TECHNOLOGY

At Neville Johnson we combine the latest technology and the highest quality materials so that you can enjoy the very best results. Our time served craftsmen will hand make your staircase to your exact specification in a purpose-built factory.

PROFESSIONAL INSTALLATION TEAM

We never lose sight of the fact that we are working inside your home. Our highly skilled staircase fitters take the utmost care during the installation to ensure the process runs smoothly, efficiently, tidily and with the minimum of fuss, leaving you with a stunning piece of individual craftsmanship.